Frequently asked questions
Just A Few Answers For You
Do you provide installation services?
Yes, we provide professional installation by our certified installers for all custom cabinet projects. Installation can be included in your quote and covers complete cabinet mounting, door and drawer adjustment, hardware installation, and site cleanup. Our installers are our dedicated contractors, ensuring consistent quality and accountability.
What areas do you serve?
We serve Fairfield County and surrounding towns. Delivery and installation is included in your quote, unless otherwise requested. We occasionally take on projects outside our normal service area for unique or large-scale installations - contact us to discuss your specific location.
What's included in your quoted price?
Our quotes include cabinet boxes, doors, drawers, shelves, Blum hardware, custom painting with a sprayed lacquer finish and professional installation. Additional costs might include in cabinet accessories, specialized storage accessories, and modifications for non-standard installations.
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Can I make changes to my design after approval?
Yes, changes can be made up until final approval and deposit, if you request changes after that point, they may affect your timeline and cost. Minor changes like hardware or finish selections can usually be accommodated within the first week of production. Major changes to sizes or configurations after production begins will require new materials and restart your timeline. Change orders typically carry a 15% administrative fee plus material costs.
How do I clean different cabinet finishes?
For painted cabinets, use warm water with mild dish soap and a soft cloth, avoiding harsh chemicals that can damage the finish. For stained wood, clean with products specifically designed for wood finishes, following the grain pattern. Never use bleach, ammonia, or abrasive cleaners. Regular cleaning prevents buildup that can require more aggressive methods.
When should I order cabinets for new construction?
For new construction, order cabinets when framing is complete and windows/doors are installed, typically 10-12 weeks before your desired completion date. This timing allows for any minor framing adjustments while ensuring cabinets arrive when needed. We coordinate closely with your builder or designer to ensure proper sequencing with electrical, plumbing, drywall, and flooring work.
What brand of hinges and slides do you use?
We use premium Blum hardware as our standard, including soft-close hinges and full-extension drawer slides rated for 75+ pounds. Blum is the industry leader known for smooth operation, longevity, and easy adjustment. Their soft-close mechanisms are engineered to last hundreds of thousands of cycles. We also offer upgrade options including push-to-open mechanisms, heavy-duty slides for large drawers, and specialized hardware for unique applications.